Recognises a small-scale strata community management business (less than 1,500 lots under management) that has devised and implemented strategies for service excellence with a focus on staff training, professional conduct and innovation.

Recognises a medium-scale strata community management business (more than 1,500 and less than 6,500 lots under management) that has devised and implemented strategies for service excellence with a focus on staff training, professional conduct and innovation.

Recognises a large-scale strata community management business (more than 6,500 lots under management) that has devised and implemented strategies for service excellence with a focus on staff training, professional conduct and innovation.

Recognises a strata services business that has devised and implemented strategies to showcase the highest achievement in customer service excellence of professionals and organisations.

Recognises the outstanding work and commitment to the building maintenance and repairs of a property or properties. Exceptional service is shown by responding to maintenance requests and handling any necessary repairs in a timely and professional manner.

Recognises exceptional client service by developing relationships that are built by identifying and meeting expectations, supported by strong communication, and providing a positive, seamless client journey with an unconditional commitment to giving the highest level of service including cost, quality of legal advice and added value to everyone.

Recognises an organisation that has proven outcomes by working with properties to understand their needs, sets financial goals and supports the development of a plan to achieve them. This organisation provides a commitment to creating, facilitating, and managing financial assets and transactions, and the management of risks and liabilities.

Recognises a business that has committed to implementing measures that include the proactive and systematic monitoring, control, and optimization of energy consumption to conserve use and decrease energy costs and implement sustainable practices to reduce their environment footprint and conserve resources. Energy management includes minor actions such as monitoring monthly energy bills and upgrading to energy-saving lightbulbs.

Recognises sustainable innovation in the sector via individuals or businesses that have introduced and driven an initiative(s) - be it innovative products, differentiated services, progressive partnerships, or unique policies and/or processes - that are contributing to a greener, fairer, better world.

Recognises a person behind the scenes in a management or supplier business who has made an outstanding contribution to the success of their team.

Recognises a people leader who has achieved excellent business results through their people.

Recognises a new entrant to the industry who has shown outstanding progress early in their career.

Recognises a strata community manager who has demonstrated excellence in customer service, a commitment to professional development, business acumen and innovative ideas.

Recognises a strata community manager who has demonstrated excellence in customer service, a commitment to professional development, leadership, business acumen and innovative ideas.

This award acknowledges and recognises an individual in the strata community whose volunteer contributions over the prior year exemplify the mission, vision, and core values; and whose work helps the strata community to achieve goals and deliver objectives.

This award acknowledges and recognises a strata business or individual in the strata sector whose community contributions over the prior year have made an impact on the lives of others.

Recognises an individual who displays a sound understanding of the topic and its relevance to the strata community industry.