Entries for the 2023 Queensland Strata Community Awards are open.
Entries for the 2023 Queensland Strata Community Awards are open.
Entry Requirements
Business Award
Strata Community Management Large Business
Recognises a large-scale strata community management business (more than 6,500 lots under management) that has devised and implemented strategies for service excellence with a focus on staff training, professional conduct and innovation.
Customer Service
Explain how your organisation’s approach to customer service sets you apart in the industry.
Top tips:
300-word limit.
If your organisation has a parent corporate, distinguish between the parts of the parent corporate as opposed to locally and independently by your brand/branch.
Leadership
Describe your organisation’s approach to leadership and how you have applied it across the various areas of leadership including (where applicable to your business):
People/team leadership
Thought leadership
Community/corporate social responsibility leadership
Customer
Top tips:
300-word limit.
If your organisation has a parent corporate, distinguish between the parts of the parent corporate as opposed to locally and independently by your brand/branch.
Professional Development
Explain how your organisation has demonstrated a commitment to professional development across the course of the year, above and beyond mandatory statutory requirements.
Top tips:
300-word limit.
If applicable, highlight any training/education that is created/delivered by a parent corporate, as opposed to locally and independently by your brand/branch.
Industry Contribution
Describe how your organisation’s activities across the year have contributed to the advancement of the industry in some way.
Top tips:
200-word limit.
If your organisation has a parent corporate, distinguish between the parts of the parent corporate as opposed to locally and independently by your brand/branch.
Goals & Results
Explain the goals your organisation set for itself this year. Describe how your organisation went about achieving them and what the results were (both quantitative and qualitative).
Top tips:
300-word limit.
If your organisation has a parent corporate, distinguish between the parts of the parent corporate as opposed to locally and independently by your brand/branch
Innovation
Describe how your organisation has been innovative in any area of your business during the course of the year.
This could include:
Delivery of services
People management
Technology
Environmental, Social, and Governance initiatives (ESG)
Business systems; and
Processes
Top tips:
300-word limit.
If applicable, distinguish between innovations made by a parent corporate as opposed to locally and independently by your brand/branch
Environmental, Social & Governance (ESG) is a framework for understanding and measuring how sustainably an organisation is operating. For more detailed information on Environment, Social, and Governance (ESG)
Eligibilty
Must be a current SCAQ Strata Management Member for at least two (2) years at time of nomination.
Must be registered to operate in Qld and have less than 1,500 lots under management.
Must employ at least one (1) SCA Accredited strata community manager (any level of accreditation) in Qld.
Must NOT have a Code of Conduct complaint upheld against any employee over the last two (2) years at time of nomination.
The directors of the company must not have had a conviction for a summary or indictable offence.
Business representative must be available for an online interview at a time specified by SCAQ.
Must include three (3) client references of no more than one (1) page each (in addition to maximum word count). References are to include referee contact details and signature. If reference is an email, a copy of the email must include the date received, the email which it was sent from, and a digital sign-off.
The winner of this award category will progress to the 2023-2024 SCA Australasia Awards as a Finalist subject to meeting the T&Cs.